Unfortunately, there are some small gaps in Joo Casino’s deposit offering. It is especially unfortunate that the casino provider does not support direct booking systems. Customers who choose bank transfer as a deposit method have to wait for two to three working days before the amount is available for use. Of course, it should be noted that joo casino supports PayPal. With an American e-wallet, transfers can be made quickly and securely. The cooperation between the online casino and the financial company also shows that Joo Casino is working seriously. PayPal only partners with a few selected and secure gambling providers. However, it should be noted that the maximum limit for PayPal payments is a “paltry” €500. Alternative e-wallets Skrill from Moneybookers, Neteller and i-Banq can be used up to €25,000. Credit card payments via Mastercard and Visa are possible up to EUR 10,000. The same restrictions apply to a simple Maestro bank card and a virtual Entropay card.
Payouts at Joo Casino have been fast and smooth for years. New customers should only note that identity verification must be done in advance. To avoid waiting time for the first withdrawal of profits, it is recommended to send the so-called KYC documents to the support team immediately after registration.
Joo Casino – the name itself creates credibility
Don’t really speculate about fraud and rip-offs at Joo Casino. Software manufacturer Cryptologic has been among the elite programmers for years. All games are honest and serious. As the operator of Joo Casino, the company naturally carries with it an appropriate leap of faith, which will be enough to confirm quality.
The final proof of security can be obtained with a European Union licence from the Malta Gambling Authority. Approval by the Mediterranean state provides a safe framework environment. On the other hand, at this stage you can flip the medal. Joo Casino itself has made a significant contribution to the reputation of the entire virtual gambling industry over the past two decades.
Joo Casino’s customer service is knowledgeable, friendly and speaks German. The staff is officially available 24 hours a day. However, in our experience, it can sometimes happen that there is no German customer service staff available at night. Availability is unfortunately somewhat limited, especially in case of urgent problems. Casino-Dino has always dispensed with a hotline. All enquiries must be made in writing. The fastest way to contact us is via chat. Emails will be replied to individually within a reasonable time.
The positives are right up front. The structure of the homepage is simple and logical. Even beginners will find it easy to navigate here. On the other hand, opinions differ on the design. Not only does Joo Casino date back to the last millennium, but unfortunately it’s also stuck graphically in the 90s. The retro look is sure to appeal to some nostalgics. From our perspective, Joo Casino doesn’t look good on a small cure for freshness. We’re not talking about a modern website, but a good standard. A few nostalgic details can definitely be saved.
In the mobile sphere, Joo Casino needs to step up urgently to remain competitive in the long term. The mobile casino app is currently still in its infancy. Players only have access to eight games via the app when they are on the go. The provider uses the mobile platform more or less for promotional purposes. At the very least, one can see what technical direction Joo Casino will take.
Joo Casino: a reliable and respected provider for many years
The evaluation shows that Joo Casino is still the leading provider. There is absolutely nothing to shake the seriousness, and not just because of the existing EU approval from Malta. Fraud or rip-offs at Joo Casino can be completely ruled out, a positive registration recommendation can be given without restriction. Of course, buyers should pay attention to a few important details. As this is a pure Cryptologic casino, the selection of games is relatively small. In addition, it should be noted that the homepage no longer meets the latest casino requirements, and the mobile app is still in its infancy.