We probably don’t need to explicitly mention that security is one of the most important factors in online casinos . However, it is important to be aware of the various precautions that casinos take to ensure your protection. The footer of the website gives you information about this. Thus, you can immediately see that joo casino is licensed to the Antilles island of Curacao.
The casino is registered by the Antilles island authorities under license number 8048 / JAZ2016-064. However, approval is not enough, several other requirements must be met. As mentioned at the beginning, the operator secures your network with the latest 256-bit TLS encryption . Your data will not fall into the wrong hands, and payment transactions will be monitored.
You can find all the information about player protection on the Joo Casino website under “Responsible Gaming” . If a player has a problem with gambling, they can get help here: either they contact a help organization or they contact customer service to have their account blocked.
The casino meets high security standards. You can also say that Joo Casino deserves respect for the fact that payout percentages are regularly checked by independent testing labs . In modern casinos, this is done with TST (Technical System Testing), which checks the RTP values and random number generators in the games to ultimately confirm fair gaming conditions.
Joo Casino: service delights players
If you have a problem or question about bonus offers, deposit and withdrawal methods, etc. D., contact Joo Casino’s customer service team. He will offer you quick help and is always friendly and helpful. However, initially we were in a wait-and-see situation that marred our experience with Joo Casino.
Let’s start at the beginning: you can contact support in three different ways – email, chat and phone . You can expect a response 24/7 in chat. If you have a larger request, you should write an email and you’ll get a response within 24 hours. The best way to solve very urgent problems is to contact customer service by phone.
A big plus is that customer service and the FAQ section are available in English . The FAQ section has been compiled with great care and you really do get an answer to almost every question. We advise you to always take a look at this section before you contact the support team. In most cases, you will get a solution to your problem here.
Joo Casino: Every player’s pleasure comes first!
If a casino wants to make a good impression, user-friendliness plays an important role. That’s why, in our test of Joo Casino, we took a closer look at the website. We especially liked the theme and the corresponding presentation. The design is bright and colorful – as you know from Mexico.
The most important categories are also easily recognizable. However, we are missing some categories, such as “scratch cards”, “bingo” or “video poker”. Also, not all online slots are displayed under games . Only when you specifically search for a title using the search function will it be displayed to you. A filter by software manufacturer can also help here .
Joo Casino: an opportunity for everyone!
With the Joo Casino mobile app, you have the ability to access your favorite games anytime, anywhere – whether you’re on the train, in a cafe, or on the couch at home.
So, you don’t need to download the joo casino app, but simply open the website through the browser of your Android or iOS device . Thanks to the latest technology, everything automatically adapts to the size of your screen. A tip from us: slots, table games and the like are best played in landscape format.
During the test, we had no problems with the game . By the way, with Instant Play you can start immediately after registration. So there is nothing to stop you from having fun.
Conclusion: A casino with great games, but strict bonus conditions.
At the end, we want to summarize once again our impressions of Joo Casino. We especially liked the casino’s huge selection of games. In particular, we remembered the diverse theme of the slot machines . The welcome offer with its feature that there are 5 different bonuses was also convincing, even if the bonus conditions are sometimes very harsh.
In addition, the design of the site to our liking. The Mexico theme is implemented perfectly . However, the operator should rethink the categorization so that you really have all the games in one glance in just a few clicks. Nevertheless, Joo Casino is doing a lot of things right and is moving steadily towards becoming one of the best online casinos .